Beaverton, OR – June 10, 2010– RBP Methods, a Sage North America business partner specializing in the sales, installation, and support of Sage MIP Fund Accounting earned the number one spot among all Sage MIP Partners and all product lines from their customers on the annual Net Promoter score through Sage’s Customer Loyalty Program for 2009-2010. Net Promoter Score high achievers are the top performing business partners who received the highest markings from their client base in the Customer Loyalty Survey. Sage recognized RBP Methods for their devotion to customer care in 2009-2010 at the Insights partner conference in Denver, Colorado.
The Sage Customer Loyalty Program provides Sage partners the opportunity to measure their customer satisfaction by a powerful surveying tool. The survey results make up the Net Promoter Score providing vital information on customer satisfaction, technical expertise, product, and many other areas of service. Of the top ranking partners, RBP Methods achieved the highest Net Promoter Score throughout all Sage partners.
“This is an honor that I am proud to share with my team,” stated Kent Arnold, CEO of RBP Methods. “Being able to achieve high rankings in this difficult economic environment is a strong testament to our focus on servicing the customer. Being ranked number one is humbling.”
About RBP Methods
RBP Methods is a consulting company helping nonprofit and governmental agencies sort through complex technical decisions by providing quality services and products either directly or through our wide network of associated firms. They offer a variety of services for organizations facing technology changes.
RBP Methods has abundant knowledge and expertise regarding the nonprofit software industry. They believe in providing the best possible assistance in order to help companies make the best possible choice based on their needs. To learn more visit www.rbpmethods.com.